Urbandale Iowa Hotel

Policies at Quality Inn & Suites Des Moines - Merle Hay Road Urbandale remain uncomplicated. 

The policies at Quality Inn & Suites Des Moines - Merle Hay Road Urbandale are designed to keep room reservations, arrivals, and departures straightforward for travelers. Check-in policies require valid identification and payment verification upon arrival, while cancellation policies vary depending on reservation type and booking conditions. Smoking policies apply throughout indoor hotel areas, and pet policies may include restrictions depending on room category availability. Parking access, accessibility policies, and general stay guidelines are intended to support both overnight visits and longer stays while aligning with the hotel’s room options and amenities.

• Check-In and Check-Out

Check-in begins during the afternoon, while check-out is scheduled before midday unless alternative arrangements are approved.

• Identification Requirements

Guests must provide government-issued photo identification and a valid payment method during check-in.

• Pet Policies

Pet-friendly room options may be available, though restrictions and additional fees can apply.

• Smoking Policies

Smoking is prohibited inside guest rooms and indoor public areas of the property.

• Cancellation Terms

Cancellation policies differ depending on reservation type and booking terms selected during purchase.

• Parking Policies

On-site parking is available for registered hotel guests throughout their stay.

• Accessibility Policies

Accessible rooms and mobility-friendly amenities are available upon request.